We are very sorry for the delays and service problems today. This has been by far and away the busiest day ever on the site and although we had expanded capacity to cope we are being stretched to the limits.

Please be patient especially during the 1200 – 1400 period UK time when demand is at its peak.

Mike Smithson

Robert adds: I’m sorry about the problems, we’ve never seen traffic like this before. I’ve just had to beef up the memory in the server to keep things going. It should run a fair amount more quickly now, and I’ll be keeping a very close eye on things.