Wholly Unacceptable Behaviour
With these words Sir Wyn Williams described the behaviour of individuals at the Post Office and both institutions, behaviour he considered “worthy of condemnation.” In essence, the Post Office demanded money with menaces based on data it knew was not reliable and defrauded its sub-postmasters (“SPMs”) of monies it was never owed. Lawyers, investigators, IT specialists and their managers were at the heart of this behaviour. For 13 years. The later parts of his Report will describe in detail that…